I got an email from my internet provider saying they are changing my speed?

from


1500k





to





512k





im guessing they are slowing it down a LOT?


is this correct.





also they said it costs 50 bucks to slow it down a one off fee thats a bit harsh.





could someone clarify the speeds for me and the difference thanks
I got an email from my internet provider saying they are changing my speed?
Are you sure you've got your numbers right (can you cut and paste what was stated in the email and edit your question to include it)?


I'm also wondering if you have read it wrong, and it's an additional $50 charge for extra bandwidth over and beyond your allocated monthly limit?





Edited to respond to your new information:


It must be an error on their part. Don't email them back, PHONE them and speak to someone personally. I'm sure that it will be resolved without you having your speed reduced or having to pay out any extra money.
Reply:Call your provider, and find out what's going on. Something doesn't seem right. You're being charged for getting less service. The email almost sounds phony. Try to contact your provider right now.
Reply:That might be a phishing e-mail. Then again do you have satelite? Some internet providers, especially satelite, will slow down your speed when you've reached a certain time limit on the internet.. That's what it sounds like to me.


If you do a lot of downloading, file transferring etc over the internet, then it's possible your provider has reduced you speed to allow others to access the internet.


You'll need to check with your provider to verify.


Whatever you do, don't click any links in that e-mail. It might be spam or phishing.
Reply:Yes, you are correct -- it is slowing it down a lot. The speed you're at now (1500K) is approximately 1.5 megabytes per second. The speed they want to switch you to (512K) is approximately 1/2 megabytes per second, which is roughly one third of the speed you're currently at now. 512K is one of the slowest broadband speeds available (although 1.5 mb isn't too fast for broadband either).





You say that they want to charge you $50 for this??? I'd definitely be on the phone inquiring as to why. It is much more common for internet providers to INCREASE your speed for no extra charge (such as in an across the board upgrade). For example, Roadrunner recently upgraded its standard 5 mb accounts to 7 mb, for no extra charge (I know of at least two places in the US where they've done this). I'd definitely be questioning what your provider is up to.